DevOps Strategy & Delivery Uplift

Who this is for

Engineering organisations between 15 and 100 engineers where deployment is slower than it should be, incidents take longer than they should to resolve, or the path from commit to production isn’t the same for every service. Often surfaces alongside a hiring round, an audit, or a leadership change where someone new asks “how do we ship?”

The problem

DevOps in scale-ups usually fails in one of three predictable ways. Teams have built CI/CD that works for the original monolith but doesn’t scale to new services. The platform team is a hero rotation rather than a product team — bottlenecked on the most senior engineer. Or there’s tooling everywhere but no agreed-upon way of working, so each squad runs its own variant of testing, deploys, and on-call.

The goal isn’t to mandate one true workflow. It’s to build the smallest set of paved-road defaults that lets fast teams move fast, slow teams catch up, and the platform team stop being the human glue.

What you get

• Current-state assessment using the DORA metrics (lead time, deploy frequency, change failure rate, MTTR) and SPACE framework signals
• Paved-road reference architecture for new services — CI, CD, secrets, observability, on-call, deployment patterns
• Platform team operating model — what’s a product, what’s a service, what’s a self-service template
• Incident response and on-call practice — rotation design, severity definitions, post-incident review template
• Developer experience baseline survey and improvement plan
• Migration plan for moving existing services onto the paved road, with sequencing and effort estimates
• Tooling recommendations only where the gap is real — no procurement-led decisions
• 12-month operational playbook for the platform team or engineering leadership owner

How it works

6–10 weeks
Weeks 1–2	current-state diagnostic, DORA baseline, team interviews
Weeks 3–5	paved-road design, platform operating model, incident response design
Weeks 6–8	rollout planning, developer experience survey, first migration pilot
Weeks 9–10	playbook publication, leadership read-out, handover (if 10-week engagement)

Duration depends on the number of squads, services in scope, and whether a live migration pilot is in scope.